operations·salesforce✓ Verified

Skillsoft CAISY™ for Agentforce

This agent action enables organizations to assess real customer interactions using Skillsoft’s custom conversation rubrics. Customer Support teams receive actionable performance scores and real-time A

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This agent action enables organizations to assess real customer interactions using Skillsoft’s custom conversation rubrics. Customer Support teams receive actionable performance scores and real-time AI coaching recommendations.

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Marketplace

salesforce

Category

operations

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